Why I think resident/patient happiness is important

JCC Meeting
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---There was another JCC Meeting today. They mentioned that the staff is beginning a ‘’Wellness Group’’ to address the fact that many staff members are calling in sick or that many are being hurt on the job. The staff hopes to cut down on having that occur. The expression ‘’a happy staff makes for a happy resident.’’

---I’d like to add my two cents into the mix. Is this going to be the piece that is needed. Somehow it is felt that when the staff is happier it will somehow result in a happier resident. I would like to go on record that I would say that this may happen, but if it goes the way of all else - it won’t trickle down.

---I think that the residents will be happy when someone finally hears them and takes them seriously. Fulfilling all their preferences in a TIMELY manner, within reason, will go a long way into resident happiness. Befriending the resident in a way that doesn’t seem phony. Relating to them as human beings that is befitting of the situation. Knowing them as they need to be known. (Many have trouble with authority figures in their life.)

---I’d like to say that this seems to rehash the present presidential difference that we see. The republican plan that caters to the rich which would be the staff in this case – hoping that by increasing their wealth [happiness and freedom from malady] will translate to create jobs that put people back to work stimulating the economy and getting the USA back to where its ENTITLED to be. The democratic plan is slow by comparison but pays some dues along the way where we can get better over time and learn how not to build the stumbling boxes back into this NEW system we are creating. This new system is NOT a replica of the old system that we find breaking down, but a truly new system that incorporates new things that helps both sides – resident/staff to grow equally and together.

---Right now we are much like the rabbit and the turtle. The quick fix minded [republican/staff mindset] lose patience with the slow and steady turtle mindset [who ends up winning the race,] because he is too slow for the rabbits taste. Bill Clinton made this point very clear in his speech. The republicans handover a messed up economy to the democrats and complain that it’s not fixed in two weeks. So we have the rabbits [staff/republicans] come up with many ideas that have ALL the dynamics of the race built right in. The rabbit has terrible follow through because his whole life is about quick fixes and the like.

---It is like losing weight – those who lose it fast will probably gain it all back because there was very little learned and embodied in the process. Those who lose the weight and reeducate themselves along the way have a new intelligent way of approaching the subject. These folks have a chance to keep the weight off.

To The DEPT. of PUBLIC HEALTH

WELLNESS GROUP II

1] WE DON’T BEGRUDGE STAFF HAPPINESS…BUT, A HAPPY STAFF DOES NOT AUTOMATICALLY TRANSLATE INTO A HAPPY RESIDENT

2] RESIDENTS WILL BE HAPPY WHEN THEIR ‘’NEEDS‘’ and ‘’PREFERENCES’’ ARE MET ON A REGULAR and TIMELY BASIS

3] RESIDENTS are NOT RIGHT - all the time. STAFF are NOT RIGHT - all the time. RESIDENT and STAFF have to PARTNER UP and DEVELOP a STRATEGY to meet the ‘’NEEDS’’ and ‘’PREFERENCES’’ of the RESIDENT

4] THEY HAVE TO DISCUSS IT. COMMUNICATE.

5] IF RESIDENT was ASSURED THAT HIS NEEDS and PREFERENCES would be MET…‘’CHEERFULLY and RESPECTFULLY’’ - ALL THE TIME…WE PREDICT THAT THE RESIDENT would CHEERFULLY and RESPECTFULLY COORPORATE and WORK WITH and TEAM with helper, eventually, TO MAKE INTERACTION MORE EFFICIENT and ALLOW ASSISTANT to DO the work that needs TO BE DONE.

6] THE R/S HAVE FORMED AN ALLIANCE. THEY NOW WORK AS A TEAM. THE HIGHER UP’s may THINK that this HAPPENS ‘’ALL THE TIME’’ but, IT DOESN’T. A REAL BOND IS A RARE OCCURRENCE. What happens on the front lines can be VERY DIFFERENT Than WHAT SOME MAY THINK.

The (IDEAL) RELATIONSHIP!

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---For the new ''assistants'' and a refresher for ALL who may benefit. It is the most important relationship at LHH or any hospital. It is the relationship that the resident/patient has with his care partner of the moment. Let's make the relationships work.

God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine | HeadButler.com

God's Hotel: A Doctor, a Hospital, and a Pilgrimage to the Heart of Medicine | HeadButler.com
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---A VERY GOOD REVIEW. Seems as though she really connected this time aound.

BEN FRANKLIN...Prolific!

 

BEN SAID

''GAMES LUBRICATE The MIND & SPIRIT''

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Candy Chang: Before I die I want to...

. ---This is a very taboo subject for most, but, probably, the most fruitful that one can undertake. I do feel that folks are realizing that pretending just isn't working anymore...so this may not be so bad. Candy Chang is very correct when she says that when one faces death in some form that suddenly a new improved, quality of living takes place. . ---This, of course applies to residents as well as to staff. It is true that residents as a whole possess more inherent knowledge, in this area, than staff people, in general, just by the conditions that we see. But, also, the setting that we find ourselves in doesn't usually lend to one person striking on his own and make a big dent in anything. . ---Imagine, if you would...a suggestion box situation that staff, volunteers, visitors and residents could use COMPLETELY ANONYMOUSLY, if they choose, and write down things that they would like to accomplish before they die. It wouldn't have be realistic or anything like that, but only a way to express whatever they wish. I think that there would be a very therapeutic situation happening for many folks.

Susan Cain On Strombo: Full Interview

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---More on the introvert/extrovert in our culture.